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Document Delivery

The Document Delivery service is provided through the Library’s Interlibrary Loan Office and offers distance education students and faculty home delivery of Greenwood Library books and journal articles as well as needed books and journal articles not owned by the Library.

To request document delivery, Log on to ILLiad to place an interlibrary loan request. If you have not registered with ILLiad before, click the “First Time Users” button. When you register, please select a status that reflects your distance education standing and include a street address for UPS delivery.

FAQ

Who can use this service?

Distance education students are defined as students currently enrolled in Longwood University off-campus or online courses and living more than 20 miles from campus. Distance education faculty are defined as those currently teaching a Longwood University off-campus course.

How do I place a request?

Log on to ILLiad to place a request, just as you would for interlibrary loan. If you have not registered with ILLiad before, click the “First Time Users” button. When you register with ILLiad, please select a status that reflects your distance education standing and include a street address for UPS delivery.

How long does it take?

Materials available in the Greenwood Library are shipped within 8 business hours of receipt of the request. Materials not available in the Library are processed as interlibrary loan requests and shipped upon receipt in the Greenwood Library.

How do I receive materials?

The requested materials will be shipped directly to you by UPS or the US Postal Service at the address specified. Most articles are delivered electronically and are accessed by logging on to ILLiad. Journal articles that are supplied in photocopy format are mailed to you and are yours to keep.

How will I be notified?

You will be notified via Longwood campus e-mail when your requests have been shipped or are available electronically.

How much does it cost?

When receiving books, you (1) are responsible for the return postage required to mail the items back to the Longwood Library,(2) accept responsibility for payment of damaged or lost items, and (3) are responsible for paying overdue charges for materials not returned on time.

Can I renew books sent through Document Delivery?

You can renew books that are owned by the Greenwood Library. These books are checked out to you and may be renewed online by accessing your Library account. Books owned by other libraries may not be renewed.

How do I return materials?

Return books via UPS or first-class postal service using the return label provided. If materials are lost, damaged or late, you will be responsible for any relevant fines or fees.

How does copyright affect Document Delivery?

Warning: The Copyright law of the United States (Title 17, US Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or reproduction. One of these specific conditions is that the photocopy or reproduction is not to be “used for any purpose other than private study, scholarship or research.”

If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of “fair use,” that user may be liable for copyright infringement.This institution reserves the right to refuse to accept a copying order if, in its judgement, fulfillment of the order would involve violation of copyright law. [37 C.F.R. 201.14]

Whom do I contact if I have any questions?

Please contact the Interlibrary Loan Office by phone at 434.395.2446 or by e-mail at getbook@longwood.edu if you have any questions or if problems arise.

Document Delivery Policy

Please see the Document Delivery Policy for more information.