Chat with a Librarian
If you need help quickly, you can send instant messages to Longwood University’s librarians. Just click wherever you see “Chat with a Librarian”, type a question, and hit Enter.
Will I need to wait to chat with the librarian?
We address questions on a first-come, first-served basis. If the Desk is busy or if there are other IM users, you may need to wait a few minutes.
Text a Librarian
Send your text questions to 434.406.4957 .
Note that the Library is not responsible for any charges you may accrue while text messaging us.
The Library provides reference services via e-mail which is answered by Longwood Library staff. You may ask any question that you would normally ask at The Desk; however, for complicated questions or research, we recommend a visit to the Library where you can consult with a librarian or use our chat or research consultation services.
Our goal is to provide a response as quickly as possible. You may expect a response within 24 hours except when the University is closed.
Phone a Librarian
Call The Desk at 434.395.2433.
Distance education students (defined as students currently enrolled in Longwood University off-campus or online courses and living more than 20 miles from campus) may use the special toll-free number provided by the instructor to reach the above phone numbers.
Use the form below to schedule an appointment with a librarian. Typical appointments last 30 to 60 minutes and take place either in-person at the Library or by instant messaging.
Please allow 48 hours for us to contact you via e-mail after receipt of this message. If you need immediate assistance, use one of the other methods for asking a librarian.
Walk Up to a Librarian
Come to The Desk in the atrium and ask for assistance. If you need help and a librarian is not available, we can pass your information on and a librarian will contact you within 24 normal business hours.